More than a freight model. A dedicated fleet marketplace.
Two powerful delivery channels in one platform — backed by purpose-built logistics technology that gives businesses the freedom to own their delivery outcomes.
01 · Route Optimisation
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Pre-routed delivery optimisation
Upload your delivery addresses and custm's routing engine builds the most efficient multi-stop run — reducing drive time, fuel, and missed deliveries before the driver starts.
02 · Fixed Pricing
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Fixed-price shift structure
Know your cost before you commit. custm Shifts prices by the shift — not by the consignment — so your delivery spend is predictable, controllable, and consistent.
03 · Direct Marketplace
Direct access to approved contractors
Bypass the traditional carrier network entirely. Connect directly with custm-approved independent contractors — removing depot handling and the costs built into it.
S
SHIFTS · WHAT WE DO
A dedicated fleet marketplace — not a freight broker, not a carrier, not a labour hire business.
Traditionally, freight moves through a consignment model where transport companies collect, process, sort, and allocate deliveries across large depot networks before engaging subcontractors to complete the final mile. custm Shifts flips that model. Using custm's proprietary routing technology and marketplace of independent contractors, businesses can now create pre-routed delivery runs, fix the cost of the route upfront, and connect directly with dedicated drivers operating exclusively for that shift.
BEYOND THE CONSIGNMENT MODEL
One route. One driver. Zero depot games.
Traditional freight gives you one model — consignment-based — with depot handling, hidden costs, and no control over delivery sequencing. custm gives you a dedicated driver on a pre-routed, fixed-price shift, with real-time visibility and direct contractor access.
✕ Traditional Freight Model
Pay per consignment. Carrier controls everything.
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Pay per consignment — costs multiply with every delivery
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Freight moves through depot networks — multiple handling points
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Carrier decides driver allocation — no visibility for you
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Limited control over delivery sequencing or timing
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Depot processing costs baked into every price
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Variable costs make forecasting nearly impossible
vs
✓ custm Shifts Model
Dedicated driver for your route. You own the outcome.
✓
Dedicated driver and vehicle assigned to your route only
✓
Pre-routed and optimised deliveries — no depot handling
✓
Fixed-price shift structure — know your cost upfront
✓
Direct allocation to custm-approved independent contractors
✓
20–40% reduction in freight costs
✓
Real-time visibility and POD tracking at every stop
SHIFTS · WHAT WE DO
A transport logistics matchmaker.
custm matches your delivery route with the right driver and vehicle from its vetted independent contractor marketplace — intelligently allocated through proprietary technology that traditional carriers simply can't replicate.
⚡
Greater flexibility
Scale delivery runs up or down without fleet overhead
💲
Fixed-shift pricing
Pay for time and capacity — not per consignment
📍
Direct driver access
Your delivery, your driver, your route — matched directly
Your depot & stops
Upload delivery data
📦
Freight details
Weight, dimensions, qty
→matches
Routing Engine
custm
Shift intelligently matched
✓
Your route, booked
Fixed price · driver assigned
HOW IT WORKS
Four steps. Your route running.
No depot. No middleman. No call back. Upload your stops, get a fixed price, get a driver — and track it live.
01
Upload your delivery data
Enter your depot, delivery stops, parcel counts, and dimensions. Manual entry or bulk CSV upload — whichever suits your operation.
02
Route gets optimised & priced
custm's routing engine optimises the stop sequence, selects the right vehicle type, and outputs a fixed shift price — no guesswork required.
03
Driver gets assigned
An approved independent contractor is matched from custm's vetted marketplace based on location, vehicle type, and shift availability.
04
Track live. POD auto-submitted.
Real-time driver tracking, live ETAs at every stop, and digital proof-of-delivery captured and submitted automatically on completion.
No lock-in contracts. No minimum volumes. Upload a route — if the price works, book it. Either way, you've seen exactly what it costs before committing.
By removing depot handling and creating efficient pre-routed shifts, businesses significantly reduce transport spend while improving service consistency.
Ideal for businesses moving:
Multiple deliveries daily
Retail delivery routes
Multi-stop delivery runs
Last mile operations
Scheduled metro freight
Regional delivery loops
Depot handling costs removed85%
Route efficiency gain72%
Cost predictability improvement95%
Driver compliance assurance100%
Delivery visibility increase90%
Available Vehicle Types
The right vehicle for your route.
custm's contractor marketplace covers every vehicle type — from passenger vehicles for parcel runs to prime movers for palletised freight.
Passenger / SUV
Small parcel runs, express local
1-Tonne Van
Standard courier & last mile shifts
2-Tonne Van
Higher volume metro routes
Courier Truck
Larger freight, regional loops
6–8 Pallet Truck
Palletised freight, retail replenishment
10–14 Pallet Truck
High-volume pallet routes
B-Double / Semi
National linehaul movements
Trusted by Australia's leading transport operators
Dedicated routes. Contractor marketplace. One platform.
Upload your delivery data, get an optimised route and fixed shift price, and connect directly with a custm-approved driver — all in one platform.
